ATFAQ097 – Q1 Public workstations Q2 – best password managers Q3 –

first_imgBELVA SMITH: I playall kinds of podcasts, but for some reason it won’t pull up ATFAQ. I think it’s because it’s one thing we to saythe whole name, and I don’t want to say the whole name. This is one acronym that I do like using. BELVA SMITH: That canbe our April fools joke for the day. Instead of doing apps, we are going to be doing tech support. Come on, guys. That was supposed to be funny. *** They are easy to figure out how to use. One of the things I would say to David is tokeep it simple. That’s always mytheory. And think about your user. You will want to make sure that you’ve gotyour low vision and blind consumers – of course, this is coming from the visionteam lead. You are going to want to makesure you have those folks accommodated, because they are more likely to get publictransportation into the library to use a public computer system. But and also you want to make sure that youhave also accommodated the individual who has difficulty typing, so you do wantto be able to have the speech recognition, which means to want to have aheadset with a microphone. This is truewhether you are doing Windows or Mac. Either way you’re going to want to make sure that your workstationincludes a headset and that your seating and positioning is accommodating forthose individuals as well. BRIAN NORTON: Helloand welcome to ATFAQ episode 97. My nameis Brian Norton and I’m the host of the show. We are so excited that you’ve taken some time to tune in with us thisweek. We have a great lineup ofassistive technology question for you today. Before we jump in, I want to take a moment and go around the room tointroduce the folks were sitting with me. First is Belva Smith, the team lead for our vision team here at EasterSeals Crossroads in our clinical AT department. You want to say hi? BELVA SMITH: It does. *** *** BRIAN NORTON: You mayalso recognize that voice from the AT update podcast. Just manages and produces that particularpodcast. If you haven’t checked that oneout, go ahead and do that. We would lovefor you to be able to listen to that one as well. Is a news and information show where theytalk to thought leaders and folks in the field of assistive technology tofigure out what’s coming out next. Really great show. BELVA SMITH: There isan android device that you can use to store your passwords on as well. JOSH ANDERSON: Nope. Goodbye everybody, greatshow. JOSH ANDERSON: Maybethey want to change computers. BRIAN NORTON: Becauseit’s still free. JOSH ANDERSON: Ithink we need to rename this, because we call it showdown, but we never pick awinner. JOSH ANDERSON: If yougo into your appointment and it has an address on it – BELVA SMITH: We haveso many people using computers in different ways now. Let’s face it, if they weren’t going to jumpup and face this, and they were really going to be hurting. Panel – Brian Norton, Belva Smith, and Josh Anderson – Q1- Public workstations, Q2 – best password managers , Q3 – voice input options , Q4 – portable handheld magnifiers , Q5 – App Showdown: Accessible support for Android, Windows, Apple , Q6 – Abbreviation Expansion software, Q7 *Wildcard question: What do you use for personal reminder systems? [29:30] Question 4 – portable handheld magnifiers BRIAN NORTON: I evenhave my watch – or I did have my Apple watch connected to my Mac, and it wouldactually unlike my Mac just simply by my watch being near the Mac. That was pretty cool, although I think that’sprobably the easiest password to remember, is want to get into the computer,because I used I went all the time. BELVA SMITH: Absolutely. And of course whattype of adaptive software where we using. JOSH ANDERSON: Exactly. If I say, well, use thisas somebody goes, I don’t even know what that is or how that possiblyworks. I know it is really helpful. I know Microsoft – how they always had the — BELVA SMITH: What agreat idea. BELVA SMITH: Thatwill be the day we record. That won’t bethe day you hear it. BELVA SMITH: Thediaper genie is disposables. Disposablesare way different than cloth. [4:42] Question 1 – Public workstations BRIAN NORTON: Youknow one master password, that’s it. JOSH ANDERSON: Thatis amazing. BRIAN NORTON: Starting to twitch. BELVA SMITH: $36 ayear. BRIAN NORTON: Right. I actually use my phonequite a bit. I use a Siri a lot, althoughit misspells just about everything I say. I do you Siri a lot. What happensis it’s just putting a reminder into the actual Apple reminders app. But I got If This Then That set up, and withthe If This Then That, I use a program called ToDoist, and it will takeanything that falls into my reminders app and put it into ToDoist for me. It’s available on all platforms because it’sbasically it’s online. It actuallyallows me to keep track of my tasks, projects, people, those kinds of things. That’s how I do it. I also use the A-lady a lot for groceries orsomething really quick. And that showsup in my Alexa app. BRIAN NORTON: I thinkfor most folks, the free version is going to do just fine. Awesome. If you guys use a password manager, let us know what you guys use, whatyour experience has been with that. Youcan reach out to us through our listener line, which is 317-721-7124. Or give us a tweet with the hashtagATFAQ. We would love to hear from you inthat way. Let us know. BELVA SMITH: I usedthe three last pass version. For myphone, I’m just using the Apple save your password. JOSH ANDERSON: All ofthem have completely different bells and whistles. Some have different handles, some havetactile buttons and touchscreens, some do OCR, will talk back to you, some justdo the magnification. It is important,especially if the phone or the tablet won’t meet your needs, try a couple ofdifferent ones out, because you might find out that you really need that handlein order do not drop it and be more productive and move around yourenvironment. Or maybe you need a biggerscreen, or something smaller with more contrast. And essentially what it allows you to do is to be able to –what these programs allow you to do is to be able to create abbreviations. I get a lot of referrals into our program,and I have to reply to all those email as I get. If I had to sit there and reply to each oneindividually, it would take me long time. What I look for one I would have to rewrite backup for another one. Of course, there are nuances between this personand that person because I want to make a personalized. What I end up doing is in these programs, Ican set up an abbreviation, like “REF1” would be “referral response 1.” It would actually then expand out into thewhole email. “REF1” four keystrokes would then expand out into 200 words if Iwant based on whatever FLN as the expansion piece of that abbreviation. It makes typing a lot faster, especially ifyou’re doing a lot of redundant typing, if you are sending out the same emailover and over again, or the same type of text you put into documents orreports, if you are a programmer and type in the same line of code all thetime. It might be helpful to be able toput this kind of abbreviation expansion software on your computer. Word expander is free. BRIAN NORTON: Exactly. The other thing I’ll mention just quickly isthere is also keyboards that are designed for this. X-keys will be one. There are other macro keyboards where you arebasically assigned to a particular key text, so it uses a software program thatinterfaces with the keyboard and allows you to put text on the screen. X-keysis one of them, it comes in a long stick version where you have 10 to 15 keysthat are straight across, you can mounted to the top of your keyboard. Or you can get a number pad looking keyboardthat’s from X-keys as well. Anotheroption if they are able to press keys and use that, might be able to have aseparate keyboard for those text responses or expansion things that you need. JOSH ANDERSON: Iagree with you, though. The only thing Iwould add is maybe a little bit larger screen monitor. If you’re using magnification or something –depending on if you’re using a 19 or 20 inch monitor, you are not going to getmuch information. Something we alwaysran into was people would get scared by NVDA or what if someone comes in andthey want to use a computer, do I have to train them how to use it? Usually I tell him if the person is cominginto use a computer, they probably use something like this before. If not, that’s when they need to talk totheir local tech act project or something like that, or maybe try to find sometraining or what they need. The nicething about NVDA is if the person uses Josh at home or has used JAWS before, alot of the keystrokes are going to be similar and they will still probably beable to use it. I think you brought itup, what it is they need to access. Arethey going to be online? If it’s alibrary, is there a website they need access to in order to find books orinformation? BELVA SMITH: Quick andeasy access to Apple, Android, and Microsoft tech support for persons that areusing [Android]. Now I will say that thedifference is, I think with the Microsoft, is it any kind of software thatyou’re using. But I think with Googleand Apple, it’s more about the visual stuff. BELVA SMITH: Right. I’ve got clients that willcall and make their appointments, and they will request, I may voiceover user,so I’m going to need a geek that knows about voiceover. BRIAN NORTON: It doescome into the Alexa app. I’m prettysure, and I may look into it now that I’m thinking about it, but there isprobably an If This Then That piece as well, so if it shows up on your Alexaapp, it will shoot it over to ToDoist. I’m always interested in people’s workflows and trying to figure out howthey manage everything, because it just seems harder in this day and age wherewe are more connected and we’ve got more to do that we set that expectation sohigh to be able to get so much done. Once you said that expectation, people expected of you all the time. BELVA SMITH: So Iknow we’ve talked about the Windows accessibility support before, and I havehad personal experience with that. So ifyou are a user of any type of accessibility software, and you are using Windowsand have a question, then you can contact the Windows accessibility supportteam by calling them. This is only inthe United States, so for our listeners outside of the United States, not surewhat you do. Try to call the UnitedStates one and asked them, I guess. It’sa simple number, 1-800-936-5900. Myexperience with them has always been a good one. If you have access to the Internet — whichthat seems to be the case. A lot oftimes when you need tech support, one of the problems that you have is that youcan’t access the Internet. But in thissituation, if you do have access to the Internet, they do have a disabilityanswer desk as well. There you can getall kinds of resource information. Again, that’s for Microsoft. And then if you are in Android user, and you have been tohave the Be My Eyes app, they also are offering direct connect to android – orI should say support.google.com – through the Be My Eyes app. Apple also has their hearing and vision tech support, whichcan be reached at 1-877-204-3930. Thatwill give you direct access. They alsohave AppleVis.com, which is a great place to go and gather information aboutdifferent apps and stuff that are available and whether or not they areaccessible. It’s usually informationthat’s been provided by the users. JOSH ANDERSON: We usedisposables and have a diaper genie that rests approximately three feet fromwhere I sleep. So far it does a prettygood job. We are sleeping to baby food,so we will see. We get way off subjectthere. BELVA SMITH: Do Ineed to go look and see what that is or not? BRIAN NORTON: That’sso funny. If folks have gotten a chanceto listen to our podcast over the Echo devices, let us know. We would love to hear from you. *** JOSH ANDERSON: Andyou could use the reusable diapers? [50:28] Question 6 – Abbreviation Expansion software BRIAN NORTON: Ournext question is an email from John. This one is in response our wildcard question back in episode 95. He said, “After listening to the wildcard questionfrom episode 95 where you talked about whether passwords were a thing of thepast, I was wondering what your thoughts were on the best passwordmanagers. Like you, I just have too manypassword to remember and they seem to be getting more complicated. Now they require eight digits, one capitalletter, one character, etc. That seems to be just hard to keep track of. Any suggestions?” JOSH ANDERSON: Theysure do. *** BELVA SMITH: There wego. JOSH ANDERSON: Really? That’s cool. BELVA SMITH: Right. I will say that one of theexperiences that we found when we were putting together these workstations isyou have to have — you have to be experienced or have someone who isexperienced use most of these third party programs, we will call them. But if you do the included accessiblefeatures for either Windows or Mac, they just seem to be a little moreintuitive, and they are easier for a person who may not have a lot of skill andusing them. JOSH ANDERSON: You’rewrong. BELVA SMITH: I feellike they are at least trying to pony up and be responsible for their part ofit. It may be – BELVA SMITH: I thinkso many people have come to rely – I want say come to rely, but I think so manypeople depend on their computer to do so many different things within a day,whether it’s work or its entertainment or communication or whatever. BRIAN NORTON: It’s alittle overwhelming. JOSH ANDERSON: Ididn’t notice. That’s the bad part. JOSH ANDERSON: Welcome back everybody. HappyApril. JOSH ANDERSON: Iwould think it would depend on exactly what they’re using it worth. Word is built in with dictation if you are ona new enough version. It’s actually adictate add-on that you can use, or if you’re using office 365, thing itautomatically shows up. And it workspretty well, especially in Word. Thereis always the built-in speech recognition in Windows, that depend on whatversion you are using. If you are stillusing Windows 7, it’s not going to be as good as the one in Windows 10. There’s aftermarket ones too. Something that’s really important to knowwith any talk to text software is you need a really good microphone. The one built into the microphone isfunctional, it can work, but it’s not going to do as well. You are going to find yourself yelling at itwith your face right up to the screen. Either a headset with a good microphone, even they make good Bluetoothmicrophones that go right in that year and not be in the way, or a table topone. You can get them for a prettydecent price, but the recognition is going to be a lot better when you arelosing those. BELVA SMITH: I wouldlike to throw out there that I still can’t ask my A Lady to play ATFAQ. If you guys have figured out a way to get herto play it, let me know. BELVA SMITH: Please. Give us your answers. BELVA SMITH: It’slike putting the car in park when you’re still trying to drive, if you are justclosing the window and not signing out. BELVA SMITH: Again,that’s for the Mac, not for Windows. JOSH ANDERSON: Thehandholding hug fest. BELVA SMITH: Thatwasn’t what you think. I moved themicrophone. BRIAN NORTON: Nice. *** JOSH ANDERSON: We’lljust cover it up with that really nice hold music usually get when you are onhold for support. BRIAN NORTON: Withoutfurther ado, we’re going to jump into some questions for today. JOSH ANDERSON: Yes. It has to have anaddress. Go to edit, go down to youralert, and you can do time to leave. BRIAN NORTON: That’sa smart question for them to ask up front. JOSH ANDERSON: Haveyou unplugged it and plugged it back in? BELVA SMITH: Hieverybody. BELVA SMITH: Right. But again, I would justuse the speech recognition. I believeyou are right, Josh, anything prior to 2016 you are not going to find thatautomatic microphone available. BRIAN NORTON: What animprovement from where it’s been, to be able to see even these phone numbersyou can give a call to, to be able to talk to someone who will not just scratchtheir head when you ask your question. BELVA SMITH: Right. I did find a website, imore.com/best-password-manager-apps-mac.They have a whole list of different password managers. The good news is – I think Josh and I saythis all the time – you can try most of them for free and then figure out whichones going to be the best one for you or which one is the most affordable foryou. Like I said, the free version hasbeen working fine for me, and I’m happy with it. *** BELVA SMITH: It’sfree. And the screen reading feature inWindows, though it’s gotten way better, it still got a long way to go. I would definitely include that as one of theadditional softwares. JOSH ANDERSON: Thekeychain password thing? BELVA SMITH: Is thatinformation then stored? So if you get anew computer, do you have to rebuild your library? JOSH ANDERSON: Thereis not a lot out there. It seems likethey may just need something that’s talk to text, just because that’s what itsaid in the question. But there’s alsothe built in in Mac, which is really good. In fact, it’s been good for quite a while. I think they’ve even – they no longer makeDragon for Mac, but it’s never worked as well as the built-in. This says Windows PC – BELVA SMITH: Don’tcall it the poor man. I’m going to saythat this was something that Microsoft included in Word – it’s been in therefor years and years as a special feature. I think these other programs have been made based upon the wordcorrection. It’s been around longer thanthey have. Yeah, Brian, you areright. For years, many years, I’ve usedthis for an individual, especially with a signature. We have a huge long signature and they couldjust type I or two keys and hit the space bar, and it gets replaced with thatinformation, just like you were describing with that text expander. Yeah, I’m not going to call it the poor man. BELVA SMITH: And theprices start at $295 and go all the way up to $2,500. And do you necessarilywant to buy the cheapest one, or do you necessarily need the most expensive onecreate that’s all to be determined. Iwould say, definitely, if you can afford to make it happen, a job siteevaluation. If you can’t, theydefinitely want to seek out your local AT act. For us in Indiana, that would be INDATA Project. We have a whole slew of magnifiers to betried. The good thing is with us, youcan check that out and take it and actually try it in your environment. Because it’s one thing to see it in the showroom, but when you actually put it in your environment and tried to use it todo the things you want to do, that’s when you figure out if it’s going to bethe appropriate device or not. BELVA SMITH: I thinkof reminders almost like a to do. Idon’t like them. Podcast: Play in new window | Download BRIAN NORTON: Allright, so our next question is the app showdown. This is where we take a look at a couple ofdifferent apps and we compare them. Butwe are going to take a different angle at this. We are going to talk about accessible support for android, Windows, andApple. So I thought I would just throwthat out there. We all use support at differenttimes, and sometimes the accessibility and how you get a hold of folks and beable to make that happen with your adaptive technology can sometimes bechallenging, or how prepared they are to answer your accessibility questionscan be challenging at times. At that wewill talk about that today. JOSH ANDERSON: Iguess I’ll see you in two weeks too. BRIAN NORTON: Lovely. JOSH ANDERSON: Oneimportant thing with using the built-in’s, is those are going to update as thesystem updates. If you do put JAWS orsomething like that on a system, that’s great, a few years down the road, maybeWindows does an update that isn’t compatible anymore, something you will haveto pay more money in order to do. If yougot someone coming in twice to three times a day, it’s probably worth it. In our experience with a lot of theaccessible workstations, they don’t get used every single day. They are there for folks when they need them,and everything, but they don’t really cover the cost of being updated all thetime. You do want it to be able to workwhen you do need it. BELVA SMITH: You haveto reload Windows. JOSH ANDERSON: That’snot bad. There is another one, phrase expander, does a little bitextra. It’s got more features, has to dowith macros and automation built into it. There is a $60 standard version of it, and there is a $150 professionalversion of it. For the $150, you’regetting more of the sophisticated features of being able to do macros. Instead of just putting text out on yourscreen, you might have some fill ins, blanks that you can automatically fill inand hit the enter key and it will put that text individually into each of thoseparticular responses. Phrase expander isone. BRIAN NORTON: Don’ttell people that. We are on an questionand answer show. I think in Office 365,in Microsoft Word, you will get a microphone, if you are using the onlineversion of word, you get a microphone off to the right hand side that you canjust start dictating directly from within the program. Is that available on Excel or PowerPoint? JOSH ANDERSON: Notthat I’ve used. I’ve used text expander,word expander. For being a free one,depending on how much you need, it’s pretty helpful. I use text expander on my Mac, which isn’tgoing to help someone on a PC. When Iused to use a PC, I did use phrase expander and it was great, just because youcould put those macros in. If I had tosend an email, I’m sending the same one but all I could do is type “Dear” andthe team member’s name, type in a date, fill in some boxes, and that allpopulates. So you’re not going backthere and checking it out. You are alsonot sending the exact same email, so people know that your canned response tothese. JOSH ANDERSON: That’snot in the other ones yet, that I know of, because that was the first addingthat’s now available completely in it. Idon’t think that’s available in the other Microsoft programs at this time. But that doesn’t mean it won’t be in the nearfuture. With that, it does depend – Ithink you have to have 2016 or newer. Although if you have 2013, you may be able to go look for Microsoft Worddictation online and find an actual download to plug it in. BRIAN NORTON: Youjust use the browser extension? BRIAN NORTON: I wasgoing to say, stop moving microphone. *** BRIAN NORTON: If youdidn’t hear it, it was just a screech. JOSH ANDERSON: I cananswer that for you. There is a skillcalled “Anypod.” JOSH ANDERSON: Right. BRIAN NORTON: Exactly. That’s challenging. I ended up with last pass for no specificreason. I had a coworker who was usingit. He told me about it, I started tryingit, fell in love with it. Like Belvamentioned, that imore.com/best-password-manager-apps-mac website has some otheroptions like 1Password, mSecure, EnPass, one called Keeper, another called DataVault. There is a whole lot. I’ve even seen something, almost like abracelet that folks wear, and actually keeps her passwords as well. Maybe it unlocks with proximity. BELVA SMITH: It’ll betax day. I want to take a moment for the folks who are new with usjust to talk a little bit about how our show works. Be come across various assistive technologyquestions each week, and we provide folks with a variety of ways to get thosequestion to us. The first would be alistener line, 317-721-7124. Or you cansend us an email at [email protected] Or send us a tweet with hashtag ATFAQ. Those are the ways you can provide us withquestions. Or you can also providefeedback. We are trying to tackle somequestions that have come to us, and based off of our knowledge, we are tryingto answer those the best we can. We knowthat you guys may have experience with the same type of assistive technology,may have your own experiences and want to provide feedback with is based onwhat you guys have experience. Take sometime to let us know what you think or the answers that you have to thequestions we try to cover today. BRIAN NORTON: Right. If you go toEasterSealsTech.com/states, you can look up your local AT act, whatever stateand territory you are in. There are 56of these projects throughout all states and territories. You can find that information. I would also like to add, if you are gettinga job accommodation, make sure whoever you are having come to do theevaluation, make sure that they bring equipment with them. I would highly argue that an evaluation thatdoesn’t include equipment – you may get something that works just fine, but ifyou have the chance to touch it, feel it, experience it, use it in theenvironment. if you’re wanting somethingfor work, meet at work if you can. Iknow that’s not always possible. Makesure that they bring equipment, make sure they meet with you where you are goingto use the equipment so they can understand what’s happening in that environment. I always use the caveat, if a cat is going tojump on the keyboard, I want to know that it Is going to jump on the keyboardso I can address that in the evaluation. It’s important to have those things in mind as you do a good jobaccommodation to make sure that all of these different scenarios and situationscan be looked at and addressed if they need to be so that, when you get theequipment that’s recommended for you, it is the right piece of equipment, thatnot only is it functional for the job you’re doing, but also that it meets theneeds. It’s going to be functional, butit’s something that you like as well. Idon’t know about you, but I’ve bought lots of things I thought was going to bethe greatest thing since sliced the bread and realize, man, I really don’t likehow this feels or the way it fits what does this or that. And then it’s like, well, I’m not going touse it. BRIAN NORTON: Whatdid it do? BRIAN NORTON: That isreally cool. *** BELVA SMITH: And ifit’s going to be a phone or tablet that you are going to be using, then youmight want to start looking at different case options and how you’re going tohold on to what it is you’re trying to look at and hold whatever device you aretrying to use to get your magnification. I will tell you, it’s been my experience with those extremely low costelectronic magnifiers – I’m not talking about just the handheld magnifiers thatmay have a light included. I’m talkingthe electronic magnifiers. It’s been myexperience that those cheaper ones are key for a reason. It’s usually that they don’t last very longand are not very durable. That may notalways be the case, but that has been my experience. So yeah, for this individual, I definitely wouldlike for you to be able to get some of these things in your hand. If you don’tknow how to find your local AT act, then we can — BELVA SMITH: Gettransferred to that department. BELVA SMITH: Ipersonally use last pass, and I use the free version because I find it gives meeverything I need. However, if you wantmore from the program, you can pay $36 a year, which is very reasonable. BRIAN NORTON: Absolutely. For anybody who hasexperience with the scent of magnifiers, maybe in a similar situation to thisparticular therapist, we would love to hear from you to hear what you guysusing your environment. You can give usa call on our listener line at 317-721-7124. Or send us a tweet with the hashtag ATFAQ. We would love to hear from you. Thanks so much and we will jump onto the nextquestion. *** BRIAN NORTON: I findit depends on individual. Do they have aphysical need? Are they just using itfor speech recognition to be able to talk to the computer? Or do they needed to navigate the computer aswell? I think there’s a whole lot towhat the individual, what are their abilities, and what are they trying to doon the computer with that. I think youtalked towards that. BRIAN NORTON: So ourwildcard question of the day is, I do a lot with reminders. I need reminders for just abouteverything. What I wanted to ask youguys is what type of reminder systems do you use, or have used? What has worked well? What works poorly? And anything that you are currently usingnow? Go. BRIAN NORTON: Interesting. That’s just a littleinformation on what we know about speech recognition software and some thingslike that. I would love to know ifanybody has anything else to chime in on that particular question. If you do, you can reach out to us at ourlistener line at 317-721-7124, or send an email [email protected] BELVA SMITH: So youhave to include the address? JOSH ANDERSON: Wasit? BRIAN NORTON: I knewit!center_img JOSH ANDERSON: That’snot bad. How much did you say it was? JOSH ANDERSON: Andsee what they are. My account link to myMac, and they all link. I have forgottenmost of my passwords, but they are right there. So I don’t use any kind of aftermarket. It’s only hard when I try to log into a different computer, becauseinstead of being able to put in a last pass password, I had to go back. But I find most of those on my phone orcomputer as long as I have one of those close. It’s free and built in. I supposeit’s up in iCloud, which may not be the most secure than in the world. But you know, it’s nice because I don’t haveto remember those passwords, nor do they have to be “monkey123.” BELVA SMITH: That wasamazing. BELVA SMITH: Yeah. I didn’t realize that thatwas there until suddenly one day, it was like do you want me to put in yourpassword for you? I was like, sure. I realize that you can pull up a whole list of— BELVA SMITH: So thatmakes it way different than AutoCorrect because AutoCorrect is only working inWord. JOSH ANDERSON: It’sstill pretty new, isn’t it? [57:02] Wildcard question: What do you use for personalreminder systems? For me recently, we’ve been asked many times to look atpublic workstations in libraries, work one offices – which in Indiana are theunemployment offices through the Department of workforce development. The landscape has changed a little bit. I believe, for a public workstation, 10 to 15years ago, we used to recommend the same adaptive software that everybody usedto get. You would pay a lot of money forthe software like JAWS and ZoomText and special keyboard, those kinds ofthings, but I think nowadays with where Windows has gone with their adaptiveand accessibility, I think there is a lot of things built in that can offer thesame generic – maybe not generic, but simplified accessibility to folks. Nothing about the built-in magnifier, thebuilt-in speech to text, speech recognition software in Windows. Those things are going to appoint where thinkthey are a lot more user-friendly and a lot more accurate and do a lot of thethings that may be some of those paid-for systems do. In a pinch, for a public workstation, theymay do the trick for folks. BELVA SMITH: The lastthing I would say is it sounds like, because we are just saying email, word,and presentations, I’m assuming they are talking about PowerPoint. So we are talking about all Microsoftapplications. Again, if you are notusing Windows 7, the speech recognition and Windows 10 is going to workbeautifully with the Microsoft programs. If you are trying to get outside of Microsoft environment, and that’swhen you might want to introduce Dragon to the game. But if you can get by with not using Dragon,I would highly recommend it. JOSH ANDERSON: Forsure. I can remember going in and, hey,this person’s iPad isn’t working right. They’re like, yeah, why is it talking? They didn’t even know what voiceover was, much less how to turn it off. BELVA SMITH: See youguys in two weeks. BELVA SMITH: I tellmy clients all the time. If you are on awebsite or in a program that has a sign or log out, it’s therefore areason. Use it. JOSH ANDERSON: It’son iPhone just in the regular calendar app. But I find it really helpful. It’s not coming up all the time that I need to go down to Belva’s officeor go to Brian’s office or something like that. But it is telling me that, hey, you need to be three hours away in 3hours and 15 minutes. You might want tothink about going downstairs and getting in your car. It can make it really helpful. The way I always went about it with folks as I start withthe free stuff, let them try and use the built-in speech recognition, and thenmoved to something that’s more sophisticated like Dragon. Let them try Dragon. Dragon is a great program, kind of thecutting edge of voice recognition technology. It’s a little expensive. Dragonindividual professional is $300, I believe. Again, it pushes the envelope. It’s very intuitive, very easy to use, allows you to do a lot of thingswith navigation that are necessarily as easy to use with some of the built-instuff. If you are just using it fordictation to fill in forms and do certain things, maybe you’re able to use yourmouse and keyboard as well alongside it, maybe just trying some of the built-instuff would be where to start. If youare needing more sophisticated, more control of the computer with your voicerecognition, then try Dragon or some other product. BELVA SMITH: And theyare not going to just say, restart the computer. BRIAN NORTON: Ialways thought in these situations can take about 20 percent of the technologyout there to meet about 80 percent of the needs. There are just going to be individuals whocannot accommodate. Their needs aregoing be too great or different. Whatever tools you have to you can’t address every need, so try to meetthe majority, 80 percent of those needs with using that 20 percent oftechnology. Today, the built-in stuff isfairly good and there are free options for the things they need a little bitmore stronger presence like NVDA. Narrator is a good product, it doesn’t quite get you the screen readingthat you think you might want or need if you are trying to surf the web and doall these different things, depending on what you really using it for. That’s when NVDA can step in. That’s a shareware, freeware program, so apretty good option. *** BRIAN NORTON: Excellent. We also have Josh, themanager of our clinical AT program. Josh? BRIAN NORTON: Thisnext question came from Lindsay. Shesays, “I have a general question that I was hoping you could help me with. I have an employee in a professionalenvironment that needs a talk to text software option –” think of things likeDragon NaturallySpeaking or those types of programs “– for their laptopPC. Their primary goal is to use email,Word, integrate presentations. Do youhave a recognition on one or a version that is compatible with Explorer 10 or11.” That seems a little outdated,right? I’m not sure what version ofInternet Explorer folks are on. *** BELVA SMITH: But thenyou get like me, a little bit older, and you’re like, my to do list is going togo from this to this. JOSH ANDERSON: Thatwould be really nice. Just have a showwhere we read the question and read their answers. BRIAN NORTON: Ournext question came in. It says, “I am atherapist working in an assisted living community. I am low vision and need a magnifier that canhelp me do paperwork but is portable enough to view other things around theoffice, around my facility, like oxygen tank meters. Any suggestions?” Really, I think the only additional equipment besides yourcomputer is maybe a large print keyboard and perhaps a higher desk, a headset,and just use whatever accessibility features are included. Because you’ve got – I’m going to changethat. I am going to say that perhaps youdo want to put NVDA, Non-Visual Desktop Application. BRIAN NORTON: Ibelieve, in Office 365 – correct me if I’m wrong — BRIAN NORTON: Missingout. BELVA SMITH: Therewas a day and time that, if you called, if you are a JAWS user and you calledMicrosoft and said, hey, I’m having this problem, they would immediately sayit’s a JAWS problem. And of course, whenyou called JAWS, they are going to say it’s a Windows problem. I think that is sort of gone to the waysidenow. BELVA SMITH: Josh,are there any new add-ins? JOSH ANDERSON: Really? BELVA SMITH: Especially in the evening, when you get home and you don’t have yourphone glued to you but you have it laying across the room. JOSH ANDERSON: Justto have that straight line where you are not – especially if you’re just theperson with a disability. It could beanxiety, all these other things. To calland then be put in a queue and then you get the wrong person and have to askagain, and they send you around two or three times. BRIAN NORTON: So youcan make notes to yourself. JOSH ANDERSON: That’scool. JOSH ANDERSON: Thinkof all the independence it opens up. Youcan open your dinner, your groceries, even have your clothes delivered, trythem on, and send back what you don’t like, all straight from thecomputer. I can, Brian. You can’t. BRIAN NORTON: Josh? BELVA SMITH: No. BRIAN NORTON: I uselast pass as well. The only issue I havewith last pass and even maybe some of the Apple stuff that gets caught up inthe keychain, and I even have Google asking me if it wants to save the passwordfor different websites. The only issue Ihave with those things that you need to remember to log out. When you are done with your browser, log out. Because anybody could come pick up on mycomputer Open it up, get in my browser. If it’s logged in, they have access to all my stuff. BELVA SMITH: Myexperience, when – and I haven’t had the opportunity to have to use either theandroid or the Apple. But withMicrosoft, experience was when I called, the first question they wanted to knowis was I the person with the disability or whether the person working with theperson with a disability. —————————————–Transcript Starts Here —————————————– BELVA SMITH: And theyask you a question that you have no idea how to answer. BELVA SMITH: Idecided my back was facing Josh, so I needed to turn around a little bit. JOSH ANDERSON: Anyway. Kind of getting back, whatit is they have to access? What’s goingto get the most people the access to the information? JOSH ANDERSON: Really? BELVA SMITH: Anotherthing you get with the paid version is if there is a banking website that youwant to share with your spouse or whatever, you can actually share thatpassword for that particular website while also not sharing anything else. It also gives you a gigabyte of encryptedstorage, if that something – JOSH ANDERSON: Andtry to help you out, and so they realize they can’t. And then they say, hey – BRIAN NORTON: Like Ihave high expectations for Belva and Josh. BELVA SMITH: Yeah,that’s it. A knows all the rest of mypasswords. However, I was notorious forusing the same “monkey123” password for everything, which is the most insecurething you can do. The idea that it’screating secure passwords for me does maybe feel better. But with the paid version, you also get theoption where if you pass away – which we really don’t want to think about – butthink about all the information you do keep stored on your computer like yourbank passwords and all those kinds of things. If you are the only one that knows those and something happens to you,that’s going to be a real nightmare for the folks remaining. It does give you the option of setting up anemergency list, so to speak. So then ifI passed away, I would have a list of two or three people that could send anemail and say they are trying to access. If I didn’t respond within three days, then they would get myinformation. Because of that, peoplekeep all kinds of information. It doesallow you to store things like your passport and that stuff as well. Last pass is what I use on my Mac. I really like it. It’s really made life easier. BRIAN NORTON: Thoseare always really good. Bring someone inwho has expense with a variety of different programs and has used those indifferent situations. Because they canreally provide some good insight into how to use those to be able to do whatthe person needs to do. As far as paid-for speech condition, it’s so built-innowadays to most programs, beyond Dragon, I don’t know there are a wholelot. There are some add-ins toDragon. There is in tag [phonetic] whichis an ad into Dragon professional, I believe, that gives you some moreaccessibility beyond just the typical voice support that you get withDragon. You can say, “Click picture,”and highlights all the pictures, those kinds of things. It lets you more easily navigate the screenjust by picking and choosing what you want to click on. Other was a condition software, is there muchout there? BELVA SMITH: Yes. Don’t know how much it was,I got it as a gift. Tiny tot diaperservice was amazing. BRIAN NORTON: Ourfirst question was an email from David. He’s looking for ideas about what AT component should be considered forpublic access workstations at a library. I believe we’ve tackled these types of public access workstationsbefore, so we will go over some of those things. One thing we use a lot here with some individuals, dependingon what their needs are and what they’re trying to do, we use the AutoCorrectin Word and Outlook. AutoCorrect is kindof the poor man’s abbreviation expansion, if you will. JOSH ANDERSON: Anypodwon’t let you play ATFAQ? BELVA SMITH: And itmay be that it’s not their problem. [20:43] Question 3 – voice input options WADE WINGLER: And nowit’s time for the Wildcard Question. BELVA SMITH: No. In this case, there isn’t a winner. BELVA SMITH: 11. [38:29] Question 5 – App Showdown: Accessible support forAndroid, Windows, Apple BRIAN NORTON: It isamazing how expectations have changed because of how connected we are. It’s the nature of society these days. We would love to hear from you. Tell us what kind of productivity tools youuse, what kind of to do list, workflows you guys use. We would love to hear from you. You can give us a call on our listener lineat 317-721-7124. You can also send us anemail at [email protected] Or send us a tweet with the hashtag ATFAQ. I want to thank you guys for taking time withus today to listen to our show. I wantto say thank you to Josh and Belva for being a part of it. Belva? BRIAN NORTON: It’salways a split decision. Every service,every app, they have their benefits, pros and cons. Always a split decision. Maybe I shouldn’t tell people that, becauseyou are right, it’s not a showdown. It’sthe app split decision. BELVA SMITH: Yeah. I’m going to go back towhat I said with the earlier question. Ithink this definitely is screaming that a job site evaluation would behelpful. But you may have exactly whatyou need in your pocket. If you arecarrying any type of a smart phone, whether it’s an android or an iPhone, youalready have the ability with a third party app to get access to yourpaperwork. That amazing app made byMicrosoft, Seeing AI, would give you access to any paperwork and also can beused to look at some of your medical instruments. Whether it’s going to be appropriate forlooking at all them, I don’t know. Buteven without the third party app, you still have a magnifier within your smartphone that, depending on how much magnification you need, how much screen sizeyou need, you probably would find everything within the smart phone magnifierthat you’re going to find within most of the four inch handheldmagnifiers. And then the question is, doyou need a magnifier that has a handle, one that doesn’t have a handle, onethat has a stand, one that doesn’t necessarily have a stand, one that’s alsogoing to give you the ability to have the stuff to read to you or just magnifyit for you, and then how many different contrast options are important to you. Usually most people only need one otheroption, which is usually a reverse. Again, without trying it, you don’t know. JOSH ANDERSON: Brianand I use the same computer for podcasting. Most of the time when I come in, I’m in his dropbox account, and is oflittle account. A lot of times when Iopen chrome, it opens every window he had opened. Sometimes it’ll even say do you want to putin your last pass password. It’simportant to do that because I could probably access most of Brian’s stuff. *** BELVA SMITH: Right. Again with that jobaccommodation, you want to make sure that the person that’s providing that is aperson that’s doing a true evaluation for you and not just someone who isselling equipment. Obviously, if I sellXYZ magnifier and you asked me to come out and do an evaluation for you, I’mgoing to convince you that the one I’m selling is the one you need. I will give you a quick rundown here. My boyfriend, as most of my regular listenersno, he has RP. We have been trying tomake a decision for a new CCTV for him. It that we had it picked out, but after borrowing what we thought wasgoing to be appropriate for him, in two week’s time, he was able to say youknow what, I’m not going to make this $2800 mistake. This doesn’t work for me. Because once he got it home and got it intohis work environments, he realized it didn’t meet all of his needs. That’s why it’s so important to get thesedevices into the environment that you will use them in and actually in yourhands before you make your decision. BELVA SMITH: Josh,when my babies were babies, we had a thing called tiny tot diaper service. I don’t think that’s available at allanymore. BRIAN NORTON: Likethat. JOSH ANDERSON: Usedto be that was Apple’s thing. They werethe ones that thought of this, so that they could be accessible to everyoneelse. And then Google and Microsoftjumped on and are doing a good job of making it that way. BELVA SMITH: Depending on how much money you have to put into this project, havingsome sort of a CCTV might also be a good thing to have. Again, coming from the vision team lead here,I’m thinking of the individual who might have difficulty. Maybe they are coming to fill out an onlineapplication, they also have some printed paper they need access to. Having some sort of CCTV or magnifier at yourstation might be a good idea. That takesyour cost pop. BRIAN NORTON: We useda diaper genie, and the diaper genie does not do magical things with thediapers. It still smells. JOSH ANDERSON: Sothat wouldn’t help them at all. But forthose folks that are using Mac, the built-in is pretty good. You do have a download it if you don’t wantto just use online, but if you are online all the time, you can essentiallyturn it on and one with that. BELVA SMITH: Does notcome to your phone? BRIAN NORTON: I onlyuse that term simply because it’s not what it was intended for. It’s intended for when you type that wordover and over again, where your muscle memory goes awry on you when you aretyping, and you know you misspelled it but you look back on the screen and,shoot, it all corrected it for me. Butfor folks who need that expansion piece, that abbreviation expansion, it does areally good job with that. BRIAN NORTON: Youback it up to the cloud. I have it in mydropbox. What’s nice about that is now Ican use that on my phone as well. I havetext expander on my phone. It brings upa special keyboard on my phone, so if I want to use the expansion “respond toreferral” on my phone, I can do it from there as well. JOSH ANDERSON: Thereis not. At least the ones I’ve used,they are helpful, and I think just having that direct line of communication isso helpful, to not have to call, well, I have this issue, and they send you tothe wrong department. BRIAN NORTON: Okay,so that’s newer. “Any advice you can provide as much appreciated.” The reason I ask about the Explorer’s I thinka lot of times we are stuck with these old, antiquated programs that don’t workwith the new version of Internet Explorer. You have to use a specific version of Internet Explorer. It’s been a while since I’ve used Explorer,but I know a lot of agencies use programs or sites that specifically need to beused on Internet Explorer instead of being a producer in chrome or Firefox,those particular browsers. WADE WINGLER: Welcometo ATFAQ, Assistive Technology Frequently Asked Questions with your host BrianNorton, Director of Assistive Technology at Easter Seals Crossroads. This is ashow in which we address your questions about assistive technology, thehardware, software, tools and gadgets that help people with disabilities leadmore independent and fulfilling lives. Have a question you’d like answered onour show? Send a tweet with the hashtag#ATFAQ, call our listener line at 317-721-7124, or send us an email [email protected] The world of assistive technology hasquestions, and we have answers. And now here’s your host, Brian Norton. JOSH ANDERSON: Idon’t use any anymore. I do look at mycalendar. Everything goes on mycalendar. Having reminders on actuallycause more of a hindrance than a help, because a lot of my appointments areback to back. It would sit there and 50minutes before when meeting is over, it would completely distract me, take meoff course, and it would take me 15 more minutes almost to get back oncourse. The only things I use, I use thealarm clock in the morning, and I use three, because I figured out how tosomehow in my sleep turn the first two off. But the one thing I do use on my calendars on my phone, I do check timeto leave. Just because a lot of my appointments,I put the address in, and it will actually warn me about 15 minutes before Ineed to leave to go some certain place. That can be helpful, because sometimes I get caught on a phone call orsomething like that, or what was going to be an hour and have trip is nowcharging as an hour and 45 minutes or two hours due to traffic. I find that really helpful. The annoying thing is whenever you have GPSon and you are driving, every once in a while it will send a reminder that youneed to go even though you are already in the way. Unfortunately it hasn’t quite figured out howto make that will work. BRIAN NORTON: I thinkthey’ve had to, just with the nature and make about society. Folks are getting older, there is a relateddivision, baby boomers are getting older. They’ve had to address this issue and come out with some tools for folksto be able to get the support they need. If you guys have any feedback on this particular question,we would love to hear from you. Maybeyou guys use and expansion program yourself. We would love to hear from you. You can do that in a variety of ways. There is 317-721-7124 for our voicemail. Or you can send us an email at [email protected] We would love to hear from you. BELVA SMITH: I dolive by my calendar. Even though mycalendar may not always make sense to anyone but me, I know where I’ve got tobe and when I got to be there, just by looking at my calendar. With that being said, sometimes if I’m athome, I will say, A-lady, or Echo, remind me that Oliver’s graduation isSaturday, March 4. And then it will say,when should I remind you? I don’tknow. Do I want to be reminded a week inadvance or a day in advance? I don’tknow. But as far as using any kind of areminder app or minor on my phone, I just don’t do it. I get up and do an inventory every day. These are the things I need to accomplishtoday. And I guess that’s my way to doin my head. As far as something that’supcoming, it just goes on my calendar. BRIAN NORTON: Really? JOSH ANDERSON: Notbad at all. BELVA SMITH: Absolutely,it is. So I would love to hear from folks. If you guys have any feedback for David abouta public access workstation, we would love to hear from you. You can do that in a variety of ways, bygiving us a call on our listener line at 317-721-7124, or sending us an emailat [email protected], or send us a tweet with hashtag ATFAQ. We would love to hear from you. Great answers, folks. ***Transcript provided by TJ Cortopassi. For requests and inquiries, [email protected]***Share this…TwitterFacebookPinterestLinkedInEmailPrint RelatedATFAQ095 – Q1- Fall Detection and Alerts for bathroom , Q2 – Discrete notification system for classroom , Q3 – Interactive Math and Graphing software, Q4 – Aegir Smartpen, Q5 – Text-to-speech for state assessment tests , Q6 – App Showdown – TalkBack and VoiceOver , Q7 *Wildcard question: Are passwords a thing of the past?March 11, 2019In “Assistive Technology FAQ (ATFAQ) Podcast”ATFAQ039 – Q1. Braille production Q2. Portable Ramps Q3. Document Stands for Mobile Devices Q4. Magnification Apps for Android Q5. What is OCR? Q6 Handheld GPS Devices Q7. Wildcard Question: NestCam and Home Monitoring systems.October 10, 2016In “Assistive Technology FAQ (ATFAQ) Podcast”ATFAQ066 – Q1 Voiceover compatible video editing Q2 Differences between External HDDs Q3 Jaws with Mac Touch Bar Q4 Low cost no cost transcription Q5 Is special software required for transcription Q6 creating screenreader friendly math worksheets. Q7 Sources for AT news and trainingNovember 27, 2017In “Assistive Technology FAQ (ATFAQ) Podcast” BRIAN NORTON: Youdon’t need reminders? BELVA SMITH: No. I used cloth diapers. They brought him a helper weekly full of 96fresh, clean, sparkling white papers, and I would pull those 96 clean diapersout and fill it half-full of their potion, whatever it was, and put the dirtydiapers – didn’t even have to rinse them – but the dirty diapers right back inthat hamper and set it outside, and they would pick it up. It never stunk because whatever they used – BELVA SMITH: How doyou do that? BRIAN NORTON: Thereyou go. If folks are looking for ourshow, obviously you found it to our website or other places, but we are foundall over the place. You can find us oniTunes, to our website ATFAQshow.com, or stitcher, Google play store, mostplaces where you can find or download podcast. We would love for you to be able to tell other folks about it. That’s all I have for me. Am I missing anything else? JOSH ANDERSON: Good. Back in the day, there were like two or three electronichandheld magnifiers. I promise, it feelslike every 30 days or 60 days, we’ve got a vendor contacting us saying, “Hey,I’ve got some new products we want to bring over.” There is always a handheld magnifier includedin the new products. They are coming outregularly. BELVA SMITH: And thisis on an iPhone? JOSH ANDERSON: Sure. Just remember it the worstone is the Post-it note stuck to the monitor. BRIAN NORTON: Right. It’s interesting, we havea relationship with our local Apple Store. Recently, probably a year or year and half ago, they actually arestarting to put accessibility experts into their stores. So if you go there with a question, like theGenius Bar or whatever, they can pull over someone that has experience. I think that used to be an issue, right? BRIAN NORTON: Thereare so many different options and features. *** BRIAN NORTON: Wealways love hearing from other folks. BRIAN NORTON: Awesome. If you guys haveanything to contribute to that particular question, maybe you have experiencewith some of the support that you get through android, Windows, or Apple, wewould love to hear from you. You cansend us an email at [email protected], or give us a call on ourlistener line at 317-721-7124. BRIAN NORTON: Joshwas telling a couple of days ago about an app called Tide Cleaners. It’s a service where they will come to yourdoor, pick up your laundry, take it away, longer it and folded for you, andbring it back. BELVA SMITH: I’m justgoing to say, job site evaluation. Ilike how Lindsay starts this question with she has – I don’t know, Lindsaycould be a boy. I did know a Lindsaythat was a boy, so I’m sorry if I messed up on that. But I like how the question started with, Ihave a general question. To me, that’snot general. To me, that’s very deep,because we need to know so much more information to be able to make a goodrecrimination. I know that they give usthe information that it’s a laptop, but the version of Windows makes a lot ofdifference. As just mentioned, if youare still using Windows 7, then you’re going to find that the speechrecognition is not going to be as good. But if you are using Windows 10, I think you’re going to find that thebuilt-in speech recognition is going to be quite good. Depending upon the laptop – like I’ve had agreat expense when I use speech recognition on my HP laptop with the built-inmicrophone. I’ve never used a headsetwith that. Now I’m not sitting thereeight hours a day using the dictation, either. But I could certainly open it up and dictate an email and send the emailusing the included microphone. I don’tknow. If a job site evaluation is anoption for this individual, I would highly recommend it. BRIAN NORTON: Ournext question is, “I am looking for a solution to provide abbreviationexpansion on a Windows 7 PC. The userwants to insert preprogrammed text with keyboard keystrokes that will go into aword document or email without having to pay from one of the documents.” This is something I have a lot of experiencewith. I actually use a program on my Maccalled text expander. Text expanderworks on the Mac, but there are some Windows equivalents for it. One would be word expander. Word expander is a free version. ShortKeys, that’s made by Insight Software Solutions, theyhave a free version and a $30 version. Again, the paid for version is going to have extra features. BELVA SMITH: For that$36, you get a larger list of additional features. I personally was just looking for somethingthat could make my secure passwords for me and then keep track of them. Again, the danger in allowing the program tomake my passwords for me as I never know my passwords. BELVA SMITH: Right. BELVA SMITH: I havethat. I can play all kinds of podcasts. JOSH ANDERSON: Youpick it up and there are 25 things. JOSH ANDERSON: Theydon’t put it away. I still think theyshould call it a virtual mom. BRIAN NORTON: Checkyour cables. For example, you may have a blind user who is going to comein with a guide dog, so you want to make sure that there’s going to be room forthe dog to fit without being out in the walkway or on top of someone else. Also, you may have an individual that comesin in a wheelchair. One thing we used todo without workstations is recommend the height adjustable desk so that awheelchair user can roll up under it. Idon’t know that a height adjustable desk is a necessity, but you do want tohave a probably higher than normal desk to make sure that the wheelchair usercan get in. BRIAN NORTON: I waseven thinking that, even back in the day with software, it used to be – thingslike JAWS and ZoomText and other kinds of things, back when I started 20 yearsago, Microsoft would just leave those companies alone. They were like, they’re doing a great jobwith accessibility, getting access to Windows or our programs. It was like, although there were some basicfeatures, they never spent much time updating those features like the Windowsmagnifier and other kinds of things that have been there for a long time. It was just those folks making the adaptivesoftware, they are doing a great job. Nowadays, their stuff has come a long way, and there seems to be biggerfocused on accessibility, not just with tech support but with their putting inthe systems to be able to help folks not have to pay for it. It’s built-in, a part of the program, part ofthe operating system, and it works. [13:07] Question 2 – best password managers JOSH ANDERSON: If youwould like to record your voice so Belva can play it on your phone, she couldhave the A-lady play it for her. BRIAN NORTON: It’s asplit decision. JOSH ANDERSON: Thisisn’t quite the reminders one, but I’ve tried to use Omnifocus and some ofthose big programs. I realized I wasgetting behind on other things trying to keep it up-to-date. I used one note for a while trying to keepthings. Now I use essentially the noteapp, calendar, email, the three places I hide most stuff and I can get back andfind it. I can use Siri to put a note inthe note app. I think you can setreminders straight from there if you want to. The phone goes off so much between text messages, email, and phonecalls, that one or two more vibrations a day and I don’t know if I could takeit. JOSH ANDERSON: Isthat my mom? Someone I want to talk toand catch up with? Or is it I’ve got ameeting in two weeks. BELVA SMITH: Iknow. If you are a Be My Eyes user andyou haven’t updated, then you should update. You will find that you can get direct connect to the Be My Eyes techsupport, Google, as well as Microsoft, all with one touch of the button. BRIAN NORTON: Thankyou guys again for listening. Withoutyour questions, we certainly don’t have a show. Be a part of it. We would love tohear from you. Take care and have agreat one. WADE WINGLER: Information provided on Assistive Technology FAQ does not constitute aproduct endorsement. Our comments arenot intended as recommendations, nor is our show evaluative in nature. Assistive Technology FAQ is hosted by BrianNorton; gets editorial support from Josh Anderson and Belva Smith; is producedby me, Wade Wingler; and receives support from Easter Seals Crossroads and theINDATA Project. ATFAQ is a proud memberof the Accessibility Channel. Find moreof our shows at www.accessibilitychannel.com. JOSH ANDERSON: I’mnot a big help on this one. I don’t useany.last_img read more